There were of course losses as well as gains. The reliability of news on line was and is questionable. In some ways opportunities for propaganda distortion and just plain dotty fancifulness have grown exponentially. However, the real game changers have been choice and access. Today mostly everyone (except perhaps in China and Iran) can read whatever they want to read by way of news content and comment.
Shall I share with you my guilty secret? It amuses me that today I tend to trust RT (Russia Today) more than I trust SKY and even the BBC. Of course there is spin on RT just as much as there is spin anywhere else. It's just that their take on the news is a healthy corrective to what would otherwise be a very unbalanced monochrome western perspective on home and world events.
Interestingly, when I talk to my friends I discover that they also watch RT. It hugely amuses me that what the Politburo in Moscow could never achieve through Pravda after the War is now much more easily achieved (influence in the west that is) through the application of a little modern technology. No wonder totaliltarian regimes everywhere try and control and even throttle information exchange on the internet. The satellite dish has become the great democratic leveller. The people really are in charge now. It's just the politicians that need to catch up.